Community management involves overseeing and nurturing a group of individuals with shared interests or goals, typically within an online platform or social media space. This includes facilitating engagement, moderating discussions, addressing concerns, and fostering a positive and supportive environment. Effective community management involves understanding the needs of the community members, building relationships, and promoting collaboration and participation. It often requires a combination of communication skills, empathy, and strategic planning to ensure the community thrives and achieves its objectives.
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