New Service for Tenants or Owners


At the Albuquerque Bernalillo County Water Utility Authority, we provide a convenient and efficient approach to utility service for tenants and property owners. Please note that we are a property-based utility, meaning that our services are billed to the property rather than individual occupants. The property owner holds control and responsibility for the water account based on Bernalillo County Clerk records.

For Tenants (Renting):

If you are a tenant and require a prorated or final bill, we kindly request that you reach out to the owner/landlord or property manager directly. They will assist you in obtaining the necessary billing information. Additionally, if you are not receiving a bill and would like it mailed to you, please coordinate this with your owner/landlord or property manager. If you prefer automated payments, you can set up a draft from your checking or savings account using the provided link.

For Property Owners (Buying/Selling Personal Property):

As the property owner of record, certain actions and requests can be made to ensure smooth utility management:

  • Final Bill for Sold Property: If you have sold a property, the final bill should be prorated and arranged through a title company or mutually agreed upon between yourself and the buyer.
  • Requested Actions: As the property owner, you can request various services, including adding or changing mailing addresses, enrolling in Budget Billing, removing an account from the online payment site profile, or initiating the placement or removal of a meter.

Our goal is to simplify utility management for both tenants and property owners. By adhering to this property-based approach, we ensure accurate billing and efficient service coordination. For any further inquiries or assistance, our dedicated team is ready to support you.

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